Assistant Manager

Salisbury, MD

Full Time

Entry Level

ASSISTANT MANAGER

Are you seeking a role where you can make a significant difference in patients' lives, one at a time? This unique opportunity will benefit you and the patients whose lives you'll positively impact; we invite you to apply for the assistant manager position at our Salisbury, MD, clinic.

At CoreLife, we recognize that obesity and chronic illnesses are interconnected with various social determinants and root causes. Our integrated care model addresses these complexities by coordinating medical treatments, nutritional guidance, behavioral support, and personalized exercise regimens. Through evidence-based practices, we empower our patients to take control of their health and achieve sustainable results. In partnership with MedStar Health, we are not just treating symptoms; we are actively combating obesity as a disease.

Position Overview:

We seek an enthusiastic Assistant Manager to provide high-level customer service and support our operations. In this role, you will serve as the acting manager in the Office Manager's absence and play a key role in ensuring a positive patient experience.

Major Areas of Responsibility:

Conduct new patient consultations.
Oversee the check-in and check-out processes.
Assist in managing clinic operations, including daily reports and audits.
Collect payments and manage patient account balances; handle medical insurance inquiries.
Schedule appointments while ensuring all paperwork and procedures are accurately completed.
Answer phone calls promptly and professionally.
Maintain a neat, organized, and stocked reception area.
Ensure the overall cleanliness and appearance of the office.
Collaborate with the Clinic Manager on schedule management and adjustments.
Assist in planning and leading Front Desk Coordinator state meetings.
Help develop, coordinate, and enforce office systems, policies, and productivity standards.
Support Key Performance Indicators related to employee culture, clinical outcomes, patient management, productivity, and profitability.

Qualifications:

Minimum of 1 year of medical front office experience.
Knowledge of medical terminology and familiarity with medical insurance.
A passion for health and helping others, along with a positive attitude.

Skills & Abilities:

Strong critical thinking and problem-solving skills.
Excellent decision-making and collaboration abilities.
Exceptional customer service skills and interpersonal communication.
Ability to communicate effectively in both written and verbal forms with patients, the public, and medical staff.

AS A CORELIFE TEAMMATE, YOU CAN EXPECT:

Values-based culture
A competitive hourly rate ($20 - $23 an hour)
Medical, dental, and vision insurance
Wide selection of ancillary benefits
Paid time off
7 paid holidays
Retirement plan

CoreLife is an Equal Opportunity Employer. APPLY NOW

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The schedule is four days a week, 10-hour shifts. Please see the website for a list of clinics and hours of operation, as days may vary. Does this schedule work for you?* YesNo

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